Privacy policy

Privacy policy

Last Updated: 11/01/2025

Accord Property Management, LLC (“Accord Property Management,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.accordhoa.com or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact information: name, address, email address, and phone number
• Account or property details: association name, unit number, or related data for community management
• Maintenance request details: description of the issue, preferred scheduling, or attached files/photos
• Technical information: IP address, browser type, device information, and usage data (through cookies or analytics tools)

Payment information is not collected or stored by Accord HOA Management. All payments are processed securely by a third-party payment processor in accordance with their own privacy policies.

2. How We Use Your Information

We use your personal information to:

• Respond to inquiries, requests, or service submissions
• Manage homeowner and community association accounts
• Facilitate maintenance and property management operations
• Communicate association updates, notices, and other relevant information
• Comply with legal obligations or enforce association rules and regulations

3. Sharing and Disclosure

We do not sell or rent your personal information.
We may share information only with:

• Service providers and vendors who perform functions on our behalf (e.g., maintenance contractors, software vendors, payment processors)
• Association boards or authorized representatives for community management purposes
• Government authorities or others when required by law

All third-party vendors are required to handle your data securely and in compliance with applicable privacy laws.

4. Cookies and Tracking

We may use cookies and similar technologies to improve website functionality, analyze usage, and enhance user experience. You can adjust your browser settings to block or delete cookies; however, some features of the website may not function properly without them.

5. Your Privacy Rights (Colorado and U.S. Residents)

Under the Colorado Privacy Act (CPA) and similar U.S. privacy laws, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate information.
• Deletion: Request that we delete your personal information, subject to certain legal obligations.
• Data portability: Request a copy of your data in a portable format.
• Opt-out: Request to opt out of data processing for targeted advertising or sale (we do not sell personal data).

To exercise your privacy rights, please contact us using the information below.

6. Data Security

We maintain reasonable technical and administrative safeguards to protect your personal data from unauthorized access, disclosure, or misuse.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law or association management obligations.

8. Children’s Privacy

Our website and services are intended for adults and are not directed toward children under the age of 13. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the new effective date.

10. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact:

Accord Property Management, LLC
Email: info@accordhoa.com
Phone: 720-230-7303
Mail: 10730 E. Bethany Dr. #280 Aurora CO 80014
Website: www.accordhoa.com